Complete capability map One booking platform. Every kind of visit.
FastBooking combines purpose-built customer journeys with a shared, tenant-scoped operating model for teams running complex services.
Aquatics and programmes
Plan the full participant journey, not only the final booking.
- Swimming lessons, terms, sessions, capacity, and waitlists
- Pool and lane allocations with conflict-safe resource checks
- Programme enrolment, attendance, no-shows, and visit history
- Flexible facilities, courts, rooms, and equipment inventory
Memberships and access
Keep entitlements and arrivals visible to the people serving customers.
- Gym, fitness, fixed-term, and multi-visit membership plans
- Casual access, front-desk check-in, and attendance records
- Membership validity and remaining-visit validation
- Multi-location services with tenant-scoped customer records
Bookings for every service
Use a purpose-built journey while retaining one operating model.
- Table reservations with party-size table allocation
- Hotel room types, nightly inventory, and stay pricing
- Event tickets, capacity, and customer confirmations
- FastClinic-connected appointments without storing clinical data
Payments and reporting
Reconcile what was booked, paid, refunded, and attended.
- Hosted online checkout and recorded on-site payments
- Provider-neutral payment ledger and refund visibility
- Booking value, payment state, attendance, and utilisation reporting
- FastERP and FastInsights hand-offs through tenant-scoped APIs
Customer self-service
Give customers clear choices without exposing operational complexity.
- Responsive discovery and booking views for each service type
- Secure hashed management links for cancellations
- Booking confirmations, reminders, and cancellation notices
- FastCRM referral for relationship timelines and follow-up
Administration and control
Give the team a live view while keeping configuration privileged.
- Admin dashboard for bookings, revenue, payments, and refunds
- Admin-only product-module configuration in UI and API
- Staff and viewer access without configuration permission
- Tenant isolation across operational and customer-owned data