Sport & recreation operations

Every facility, programme and member. In one place.

Run aquatic programmes, memberships, casual access and bookable community spaces through one multi-facility platform—backed by simple customer self-service.

View the product tour

Tenant-scoped by design · Open APIs · Hosted or self-managed

Queenstown Events Centre · TodayLive operations
06:30Adult lane swimmingAlpine Aqualand · Lanes 1–44 lanes
09:00Learn to Swim · Kea 2Teaching pool · Term 37 / 8
17:30Social basketballStadium · Court 2Confirmed
286visits today
94%programme fill
12spaces in use
Multi-facility operationsConflict-safe allocationCustomer self-serviceAuditable revenue
Industries

Purpose-built journeys on one booking core.

Use the operating model that fits each service—from lanes and courts to tables, rooms, appointments and ticketed events.

Platform walkthrough

See the whole recreation service at a glance.

A quick tour from live facility operations through programmes, memberships, customer journeys, reporting, and the wider Fast* ecosystem.

Animated walkthrough of the FastBooking sport and recreation landing page
FastBooking sport and recreation platform walkthrough
Complete recreation management

One operational picture, from first enquiry to every visit.

FastBooking brings the daily work of aquatic, fitness and community facilities together without forcing every service into the same shape.

01

Swimming lessons & programmes

Schedule terms and sessions, manage capacity and waitlists, enrol customers, and record attendance.

02

Aquatics & lane allocation

Allocate pools, lanes and shared capacity with conflict checks across bookings and programmed activity.

03

Memberships & access

Offer gym and fitness plans, fixed-term passes and visit packs with entitlement-aware check-in.

04

Casual visits

Record front-desk and self-service arrivals, validate active access and keep a reliable visit history.

05

Facility bookings

Book stadiums, courts, rooms and other resources by time, capacity, location and price.

06

Customer self-service

Let customers discover availability, book, enrol, pay, receive reminders and manage cancellations online.

07

Customer communications

Maintain tenant-scoped customer profiles and consent, with durable confirmations, reminders and cancellation notices.

08

Payments & reporting

Use hosted online checkout or pay at facility, then report booking value, payment state, refunds and visits.

Connected customer journey

Easy for residents. Clear for the team behind the counter.

01 · DISCOVER

Find the right option

Browse programmes, membership plans and available facilities by location.

02 · BOOK

Reserve with confidence

Capacity and resource checks happen before a place or space is confirmed.

03 · PARTICIPATE

Arrive and take part

Check in casual visitors and members, and track programme attendance.

04 · IMPROVE

Understand demand

Review utilisation, income, payment status and visits across facilities.

Fast* ecosystem

Purpose-built operations, connected to the wider customer picture.

FastBooking remains the source for availability, enrolment and access. Open APIs provide clear boundaries to specialist sister products when broader workflows are needed.

FastCRM

Pair booking and membership activity with contacts, tasks and relationship timelines.

FastERP

Hand settlement reconciliation, invoicing and general-ledger workflows to the finance system.

FastInsights

Take governed booking, utilisation, attendance and revenue data into operational dashboards.

FastMail

Extend service communications into a shared team inbox and coordinated customer follow-up.

FastClinic

Keep clinical records in the clinical system while FastBooking owns appointment allocation.

FastSSO

Connect workforce identity and access without weakening FastBooking tenant boundaries.

Explore integration boundaries
Partners

Connect with trusted integration specialists.

Identity, software delivery, data engineering and applied-AI expertise for FastSME implementations.

Meet our integration partners
Ready for a better recreation experience?

Bring every booking and visit into focus.

Start with one facility or configure a multi-site recreation service with only the modules your team needs.

Explore every feature